Returns Policy

Returns & Exchange Policy 🤍

We want you to absolutely love your Artisan Touch jewellery! Here's our policy:

Returns

• Returns accepted within 7 days of delivery
• Product must be unused and in original condition
• Custom orders are non-returnable

Exchange

• Exchanges accepted within 7 days of delivery
• We'll exchange for a different colour or style
• Shipping charges for exchange are borne by the customer

Damaged Product

If you receive a damaged product, please DM us on Instagram within 24 hours of delivery with a photo. We'll replace it immediately at no extra cost! 💝

How to Initiate

DM us on Instagram @artisian_touch with your order details and we'll sort it out within 24 hours. 💌